FAQs

SKINLIST is a professional skincare and haircare webshop, founded by Tania Shalahina — esthetician and molecular biologist, working in cosmetics and aesthetic cosmetology since 2017. Every product in the store has been personally selected by Tania. Based in Rotterdam, the store serves customers throughout Europe and the UK. The site is available in Dutch and English.

The site is available in Dutch and English.

Circadia, Plamine, Clione Fit, Dr. Medion, DSD de Luxe, Instytutum, Heliocare, Meder by Dr. Meder, Medik8, Mediplorer, Re[Sens].

We ship to 25 countries in Europe and the UK, including the Netherlands, Belgium, Luxembourg, Germany, France, Austria, Spain, Italy and more.

Free shipping from €75 for orders within the Benelux (Netherlands, Belgium, Luxembourg). Free from €150 for Germany, Austria and France. Free from €400–€500 for all other countries we ship to.

Orders are processed within 0–3 business days. Shipping time depends on the destination and courier company.

We ship via PostNL or UPS, depending on the destination country.

Yes. Under EU consumer law, you have the right to return your order within 14 days of receipt, without giving any reason. After notification, you still have 14 days to return the product.

You will receive a full refund, excluding all shipping costs — both original delivery and return shipping. This applies even if your order originally qualified for free shipping.

If the package is returned to us because it was not collected or the address was incorrect, you will receive a refund of the order amount excluding all shipping costs, once the product has been returned to us.

Many of the brands we carry — especially Re[Sens], Plamine, Circadia and Meder — are specially formulated for sensitive and reactive skin. Product pages contain full ingredient information to help you make the right choice.

Lorem Khaled Ipsum is a major key to success. They don’t want us to win. Always remember in the jungle there’s a lot of they in there, after you overcome they, you will make it to paradise

Yes — you receive 1 free sample for every €60 spent. You can choose your sample from the available options at checkout.

Sign up and receive 5 bonus points immediately. After that, you earn 1 point for every €1 spent. No points are awarded on delivery fees or discounted and promotional products.

Log in to your account, go to the loyalty program, and click "Redeem". You will receive a unique promotional code via email, valid for 7 days. Enter the code at checkout to receive your discount.

You will receive an email with tracking information as soon as your order has been shipped.